Question 1

Do i get the same teacher that gave the trial lesson?

Accepted Answer

We do not guarantee that, but the answer is most likely yes. We want the parents to believe in our Methodology. We hire only well qualified teachers and train them so everyone is consistent in what they are delivering.

Question 2

What happen if I/My child does not like the teacher?

Accepted Answer

We take customer satisfaction very seriously. We want to hear if there are any issues immediately. Please send an email to info@98thpercentile.com of any concerns you or your child may have

Question 3

What happens if my child misses a class?

Accepted Answer

Teachers capture what topics have been covered every class along with the homework. We offer Catchup/Doubts classes every week so students can attend those and get any doubts clarified and catchup the missed content.

Question 4

Is it possible that a teacher misses the class?

Accepted Answer

It should be extremely rare but it may happen that a teacher does not show up for a class and wasn’t able to give a heads-up to the substitute teacher Generally, all the teachers have a protocol to let the management know if they need to miss a class and we have standby substitute teachers that take the class. We ask you to call the support number 469-666-7779 and notify if the teacher is late beyond 5 mins of schedule time

Question 5

The classes are already in progress. How does my child catchup to the topics of instruction currently going on in a batch?

Accepted Answer

Our curiculum is modular and cumulative across the modules. Meaning, we join new students at the beginning of a new module which is generally every week Each student does teacher guided practice of every module so if a student lacks a prerequisite concept, then the teacher knows to cover that

Thank you

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