Legal

Privacy Policy

How 98thPercentile collects, uses, and protects your family's information. We've kept it readable. Use the contents on the left to jump to any section.

Last updated: 24 July 2026 · Applies to the United States & Canada

01Our commitment to your privacy

98thPercentile highly respects the security and privacy of the customers. In the course of visiting our website or enrolling your children in any of our programs, we may collect some personally identified information from you. This is applicable to any information collected through our website, in text, email, phone, and any other form of electronic information shared between you and 98thPercentile.

02Information that we collect from you

Data provided by you at the time of registration for our demo classes.
Participation in contests or promotional offers.
Personal information when you enroll your children in any of our Programs.
Recordings of Classes, events, promotional or class engagement activities where a student or parent may be present on the video.
Students progress data from first and third party platforms.
Student built content such as blogs, videos, games, vocabulary writings etc.
Your responses to our posts or surveys.
Copies and records of your communication with us.
Any other information that you may choose to provide us in our online collaboration platform including chats, messages, calls or discussion forums.
Cookies and tracking technologies: Visiting our website enables us to collect information through cookies. This includes but is not confined to your IP (Internet Protocol) address, internet service provider, your browser, your location, and model and manufacturer of the multiple devices you use to visit the website.
We may also collect some information through social media sites such as Facebook which is solely to respond to customer queries and for marketing purposes.
Your opt-in preferences: Information about your choices for receiving promotional material or opting out of communications.
You consent to receive communications from us by way of e-mails, phone calls and SMS's with respect to your transactions on our website. Users will be required to register their valid phone numbers and e-mail addresses to facilitate such communication. We may also use your e-mail address to send you updates, newsletters, changes to features of the service, to provide you better services.

03How we use the information collected

To pass on the information regarding new programs and offers launched from time to time.
To respond to all your queries and improve our services.
To conduct research and surveys and develop our products accordingly.
To troubleshoot the problems that you face while using our services.
To optimize and improve our website pages according to the page visits.
To customize the appearance of the website as per your usage and personal information.
For marketing, billing, and sales purposes.
Student videos, writings, testimonials (written, image and video format) can/will be used in Marketing by publishing on social media and websites.
Personalized advertising: Information collected through cookies and other tracking technologies may be used to deliver tailored advertisements across digital platforms.
Transparency in communication: To ensure clear and accessible communication regarding your data collection and usage preferences.

04Provision for minors

98thPercentile does not collect information from the minors under 13 years of age. Any information shared by the minor using parent's account is removed as soon as it comes in our notice. We conform to the 'Children's Online Privacy Protection Act' (COPPA) of 1998, and we do not seek any information from minors except their first name. Furthermore, we do not engage in any direct communication with minors other than the classroom training.

05Confidentiality

We never link any external resources or websites, and this privacy policy does not apply to information gathered by third-party applications or websites. We understand your privacy and never share, rent, or sell your personal information to any third party for monetary gain. Anonymized data sharing: Although we do not sell data, anonymized or aggregated data may be used in partnership with analytics or ad platforms, in compliance with applicable regulations. Our educational services require gathering detailed personal information from customers, but we never disclose, sell, or distribute information to third parties. We are transparent in conveying whether providing personal information is compulsory or optional. We do not store any financial information; all payment transactions made for the use of services are handled by PCI DSS-compliant secured third-party software, such as Zoho Subscriptions and/or QuickBooks.

06Updating, deleting, and accessing your information

You have the right to request updates, access, or deletion of your personal data at any time. To make such a request, you can:

Email us at support@98thpercentile.com with the subject line "Data Deletion Request."
Call our support team at +1 469-676-8555 and provide the details of your request.
Submit a written request through the contact form on our website.

Once we receive your request, we will verify your identity to ensure the security of your information. We will process your request within 30 days, in compliance with applicable regulations. If deletion is not possible due to legal or operational reasons, we will inform you and explain the rationale.

07Account deletion request

To request the deletion of your account, please send an email to support@98thpercentile.com with the subject line "Account Deletion Request" and include your registered email address and any relevant details. Our team will process your request and take the necessary actions promptly.

08Revisions to this privacy policy

This privacy policy is subject to change at the sole discretion of 98thPercentile. In the event of significant changes, we will notify you through email or a prominent notice on our website. Continued use of the website and services (classes) after any revisions indicates acceptance of the updated terms.

09Copyright

The content, including but not limited to, text, images, and graphics displayed on our website are owned and maintained by 98thPercentile. 98thPercentile's logo is a registered trademark and the users do not have any rights to imitate or copy the contents or logo without our knowledge. Please intimate us immediately at info@98thpercentile.com, if you witness our content breaching any of the other copyrights.

10Contact us

Feel free to reach out to us in case of any queries about this privacy statement.

Phone: +1 469-676-8555 (US)
Email: support@98thpercentile.com